[lugm.org] Adventures @ Orange ISP

[Keshwarsingh Nadan]

Hi,

The only entity to blame here is the ICTA!

kavish

On Wed, May 18, 2011 at 12:07 PM, Nishal Goburdhan <ndg at ieee.org> wrote:

> On May 18, 2011, at 10:56 AM, Jochen Kirstätter wrote:
>
> > Hi,
> >
> > absolutely not surprising!
>
> oh, i don't know.  people fat-finger configs all the time.
> what would be more upsetting is if they didn't fix it.
>
> > Although that there has been a new sea cable connected during Feb 2010,
> there are no real benefits for paying customers at all. Using MyT seems to
> be a very lame choice for internet except that you like the TV and movie
> package, too.
>
> that's the LION cable, iirc, and it's for interconnections between the
> Mascarene islands only;  ie.  it doesn't really improve MT's cost per mb to
> the rest of the world.
> as Mozammil says;  you don't really have CIR on home services.
> complaining - at least singly - won't help...
>
> what would help is if you collected a complete sample of 'complaints'.
> one of the things that helped force the incumbent Telco back home into
> improving its service was consumer pressure.
> http://www.mybroadband.co.za collected user data and experiences and, with
> the press, lobbied hard to improve services.
> and although they whine a lot still :-)  the home users in ZA generally
> have a much better connection experience than a few years ago.
>
> can you find -- or build -- something that'll grow to a (semi-)respected
> consumer front?
> 1,000 voices are greater than 1...
>
> there are a bunch of ways to do this.
>  first, you need to explain to your (potential) user-base that your
> interest is in experience, and information gathering.
> which it should be!
> so start a location, service purchased, speed, timestamp,....
> questionnaire. or better yet, test.
> for transparency, don't get them to download something from your home - try
> something indisputable.
> i'd say MT's ftp site, but i can't see one in DNS;  perhaps something from
> their website like:
> http://www.mauritiustelecom.com/myt/pdf/guideMyTWatch.pdf   (a 22mb pdf)
> map the local exchanges, and position the answers you've got from your
> survey to their respective exchanges relative to their distance.
> (since one of the things that you'll have to deal with is MT saying that
> the distance and quality of the copper matters)
> repeat for different times.   draw some analysis.
> ...that'll make a pretty picture - if you make it to the newspapers, they'd
> love to print that!
> work out the expected transfer time for the file above.  check how that
> mean compares to the times that people report.
> (don't forget to count in serialisation delays for the different sized
> links)
> ....
> (of course, there's a lot more that you need to do - and tune, but you get
> the idea...)
>
> the more i think about this, the more i see how this could be a really cool
> project for a bored CS student ;-)
>
>
> there are several things that could benefit from having a respected,
> neutral, consumer-body present to the media.
> for example, from my MT connection, a traceroute to www.emtel-ltd.com -
> what's supposed to be local - goes through Belgium.
> if someone could explain, in real money terms, what this costs the
> Mauritian economy i'm sure you'd find MT and Emtel under pressure to peer
> directly, making life sweeter for all of us...
> if that same respected consumer group could politely ask why other
> Mauritian entities like SBM and Air Mauritius (i am sure there are more)
> don't host their content in Mauritius, i'm quite certain that public
> pressure will make the change, again, making things better for you.
> and..well, lots more ideas, than i can type now...
>
> i guess my question is - can the LUGM be (or grow) that respected neutral
> consumer group for IT related matters?
> i think you could;  of course it's a lot of work, but then the rewards
> would be worth it, right?
>
>
> > Emtel WiMAX and 3G data services are pretty stable compared to Orange
> (whatsoever named) DSL.
> > You might use http://speedtest.net/ for sporadic tests of your access
> point. It's the standard test suite that AfriNIC uses to check Emtel WiMAX
> installations.
>
> i'm pretty certain that AfriNIC doesn't check Emtel WiMAX installs, or
> anything like that.
> but speedtest is still a good link.
>
> --n.
> __________________________________________________________
> Linux User Group of Mauritius (LUGM) Discuss mailing list
> Website: http://lugm.org
> Mailing list archive: http://lugm.org/pipermail/discuss_lugm.org/
> Forum: http://lugm.org/forum/
> IRC: #linux.mu on Freenode
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://discuss.lugm.org/pipermail/discuss_discuss.lugm.org/attachments/20110518/933e314a/attachment.html>